CHAP-FRONT-01

Quality And Performance Excellence

Management, Organization, And Strategy.

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  • Descriptionrésumé

Résumé de "Quality And Performance Excellence"


This book has three objectives: To familiarize students with the basic principles and methods associated with total quality and performance excellence; To show students how these principles and methods have been put into effect in a variety of organizations; and To illustrate the relationship between basic principles and the popular theories and models studied in management courses.